Our Rental Agency Services


PROPERTY MARKETING

  • Proprietary marketing programs in partnership with Sotheby`s International Realty.
  • Popular online vacation rental sites.
  • Local and Toronto MLS listing channels.

GUEST SCREENING

  • We field all guest rental prospects including phone and online inquiries.
  • Completion of customized Rental Applications for approval by owner.
  • Prospective Guest onsite property tours (if required)
  • Oversee drafting and execution of all Rental Property Agreements to Lease.

RENTAL ADMINISTRATION

  • Act as Rental Client Liaison for check-in hosting and checkout (if required).
  • Arrange for the contracting of third party service providers for add-on services (if required).
  • Arrange for pre check-in inspections and staging of rental property (if required)
  • Provide Guests a 24 hour hotline for guest assistance.
  • Post check-out property inspections within 36 hours of rental guest check-out. (if required).
  • Arrange for damage deposit refunds within 48 hours of check-out
  • Exit turnover cleaning and regular rental-related maintenance. (if required).

ACCOUNTING & REPORTING

  • Maintain reservation and damage deposits in Muskoka District Rentals Inc. account, and other fees in escrow.
  • Reconcile any damage claims between owner and guests.
  • Engage and issue payment to all promotional property marketing partners
  • Oversee all Accounts Receivable & Payable rental program activities
  • Create necessary client and owner follow-up reporting.
  • When required, remit MLS, listing brokerage fees and cooperating commissions to participants.
  • Deduct Agent fee commissions after rental income reconciliation approval by owner.

GUEST LOYALTY & REFERRAL

All approved renters are automatically enrolled in the owner’s travel club at no additional charge.
Renter Travel Club members in good standing with an incident free rental history receive the following incentives to bring you repeat business:

  • Right of first refusal to renew their rental period annually,
  • Opt-in insider email alerts on special offers on cancelled or low/midseason bookings
  • The opportunity to earn free, low and mid-season stays based on paid rental night credits earned
  • The Owner Travel Club guest referral program allows past guests to earn credits for referring new guests
  • Member details and enrollment confirmation are emailed to guests within 10 days of owner approval.

GUEST CONCIERGE

For an additional fee, the MDR Concierge can arrange for a variety of extra services including:

  • Private chef to prepare meals onsite
  • Ground hosts services
  • Screened childcare services
  • Boat captains
  • Equipment rentals
  • Daily housekeeping
  • Yoga & fitness instructors and much more!
Sotheby’s International Realty Canada, Brokerage. Sotheby’s International Realty® is a registered trademark licensed to Sotheby’s International Realty Affiliates, Inc. Each office Is independently owned and operated. Not intended to solicit properties currently listed for sale or individuals currently under contract with a Brokerage. *Billy's Power Sports Muskoka and Muskoka District Rentals Inc. are both independent companies and are not owned or operated by Sotheby’s International Realty Canada, Brokerage.